System Updates

Introducing an exciting addition to our Trust Accounting module that empowers you to exercise greater control over housekeeping charges. Now you have the flexibility to set specific housekeeping charges for each night of the stay directly within the system. This means you can automatically charge fees, for example for guest consumable items, to a designated account. A more tailored and efficient method for your team to manage housekeeping costs. In addition, we developed a feature to model trust accounting charges, such as daily breakfast revenues to pass to management, based on the age category of guests. Previously charges were based on the number of guests, whereas now you can specify different charges for adults, children and infants.

Stripe users are now able to take advantage of support for a variety of new payment methods, including Google Pay, WeChat Pay and Konbini payments. To give your guests even more ways to pay, follow the steps on our help site then enable your preferred payment options directly from the Stripe Dashboard.

Guest services items can now be defined as including meals via the Meals Included product option. Once selected, meals which are part of guest service products sold will be reflected in meals reports. For more information, visit our help site page on Meals Reporting for Guest Service Items.

We have implemented an exciting update in the Payment Report Excel download for our TRUST accounting module. We have now included an additional column that indicates whether the payment’s package has been successfully transferred to TRUST. This enhancement aims to provide greater transparency and clarity regarding the status of payments within the TRUST accounting system. We hope this improvement will streamline your workflow and enhance your overall experience with our platform.

We’ve upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently. 

In addition to being able to securely tokenize cards via the online booking engine, PMS users can now also do so as part of the check-in process. The underlying tokenization is provided by Stripe or Flywire. Tokenize at check-in and easily charge cards at a later date — from RoomBoss or your payment gateway.

The in-account Vendor Directory has been updated with a sleek, mobile-friendly interface towards our continuous efforts to modernise and enhance the RoomBoss user experience. This page can be used to view and download a comprehensive list of vendors available to your account—including your level of booking access, applicable commission, and their contact details—and can be accessed here.

Our Search Bookings page has been upgraded with a revamped, mobile-friendly user interface, which introduces a variety of new search options to help locate and report on your data. Alongside existing export functionality, you can now also create and save powerful custom Excel export templates for immediate or future use.

The RoomBoss Square integration has been upgraded this week with an update to the new Payments API. No action is required for accounts using Square; and all Guest Intranet payment links have been automatically migrated to use the slick, mobile-friendly web UI. Square is just one of the many payment gateways available to RoomBoss users—to find out more, or for a list of supported gateways, visit our Help Site.

Improvements to our integration with SKIDATA. We’ve improved the speed when checking whether a booking has been synced from RB to SKIDATA, and whether the guest has picked up their lift pass. Improvements to our integration with Rentals United, a popular channel management solution for vacation rental properties. Bug fixes and performance enhancements.