As the 2024/25 winter season comes to close, RoomBoss is already focused on preparing for the upcoming season. We are committed to continuously improving our system to enhance operational efficiency for our clients. Your feedback and suggestions are always welcome as we strive to make our system even more user-friendly. With winter behind us, attention now turns to the green season. If you need assistance with spring or summer operations, the RoomBoss support team is here to help.
News
The Niseko Classic 2025, a prestigious road cycling event, will take place in the breathtaking landscapes of Niseko, Hokkaido, from June 12 to 15, 2025. Registration is now open until May, with a seamless booking experience powered by RoomBoss. We’re proud to support this iconic event and the cycling community with our advanced technology. Niseko Classic 2025: https://nisekoclassic.com/en/
ROOMBOSS Hakuba staff joined the Snow Machine Festival this year! Hakuba village came alive with energy as music, snow, and an international crowd came together. DJs spun an amazing blend of electronic music and driving beats, getting everyone dancing—and sometimes wiping out—in the snow. Between sets, we enjoyed ramen and karaage in front of a bonfire. The combination of great music, the electric atmosphere, and delicious food made the festival unforgettable. The crowd was a fantastic mix of people from all over the world, adding to the already vibrant vibe!
RoomBoss was proud to sponsor Rhythm Rail Jam 2025! This year’s event was bigger than ever, delivering an electrifying mix of jaw-dropping tricks, epic rail riding, and an unbeatable shredfest atmosphere in Niseko. With live music, food trucks, exciting giveaways, and a charity raffle, it was an unforgettable day for all who joined. A huge shoutout to the organizers, riders, and everyone who made this event such a success! We’re proud to support Niseko’s vibrant winter culture—see you next year for even more excitement!
We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient. Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas. With this update, ski schools can reduce coordination overhead, and speed up operations. It’s one more way SSMS is helping ski schools run smoother, smarter, and faster. Learn more about SSMS
As part of our ongoing efforts to enhance our help resources, we’ve launched a brand-new help site specifically for agent users! ROOMBOSS offers a powerful and user-friendly B2B booking platform, and this new help site makes it even easier for agents to navigate the system. The improved site provides clearer, more informative content, covering everything from account setup to creating and managing bookings. Explore the new help site today and streamline your booking experience! ROOMBOSS for Agents: https://docs.roomboss.com/agents
Serenely situated at an altitude of over 1,400 meters, Shirakaba Resort boasts a stunning location next to the idyllic Lake Shirakaba in Nagano, Japan. This picturesque resort offers a variety of attractions and activities for every season, including the Ikenotaira amusement park, “Family Land.” As one of RoomBoss’s latest users, Ikenotaira enhances their operational efficiency using the RB ECS and point-of-sale (POS) systems, which help to streamline sales and ticket collection through easy online and in-person purchasing processes, and robust multi-location ticket printer integration. We’re extremely proud to be supporting Shirakaba Resort, and look foward to working closely with the Ikenotaira team long into the future!
Designed with face-to-face operations in mind, the new RoomBoss ID Scanning interface streamlines and optimises your check-in and data-collection workflows, allowing you to rapidly scan & store guest information from international Passports and Driver’s Licences using industry-leading Thales hardware. Review & update existing guest details in seconds using our easy-to-understand UI; or effortlessly populate & add new guests to bookings in just the click of a button. Once saved, guest information can be immediately utilised throughout your RoomBoss account for operations, CRM, reporting, and more. Find out more about AdriaScan here, or visit our Help Site for more information about setup and use of the integration.
Provide seamless, end-to-end guest pre-arrival & check-in experiences with the Roomboss x Canary integration. Take advantage of Canary’s powerful Guest Experience Platform, informed and empowered by live-syncing of RoomBoss booking information. As bookings come in, guest details, arrival information, and more are collected, managed, and updated via Canary; before being pushed back to RoomBoss for immediate use within your account. If you would like to know more about the new Canary Integration, Contact Us for more information.
Flywire, an online payment system popular among the RoomBoss users, shared a case study with AYA Niseko. Aya Niseko is a luxury ski-in ski-out hotel located at the heart of Hirafu area in Niseko, and the 90% of its guests during the winter seasons are from overseas. Payments from international guests can often result in high fees for both the resort and the guests. Flywire was a perfect solution for AYA Niseko which was looking for a payment option that would reduce transaction costs while providing a simple and secure payment experience for their guests. RoomBoss is also mentioned in the article as AYA Niseko’s PMS and online booking engine provider in the article. Please visit Flywire case study HERE to learn more.