System Updates

We have implemented an exciting update in the Payment Report Excel download for our TRUST accounting module. We have now included an additional column that indicates whether the payment’s package has been successfully transferred to TRUST. This enhancement aims to provide greater transparency and clarity regarding the status of payments within the TRUST accounting system. We hope this improvement will streamline your workflow and enhance your overall experience with our platform.

We’ve upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently. 

In addition to being able to securely tokenize cards via the online booking engine, PMS users can now also do so as part of the check-in process. The underlying tokenization is provided by Stripe or Flywire. Tokenize at check-in and easily charge cards at a later date — from RoomBoss or your payment gateway.

The in-account Vendor Directory has been updated with a sleek, mobile-friendly interface towards our continuous efforts to modernise and enhance the RoomBoss user experience. This page can be used to view and download a comprehensive list of vendors available to your account—including your level of booking access, applicable commission, and their contact details—and can be accessed here.

Our Search Bookings page has been upgraded with a revamped, mobile-friendly user interface, which introduces a variety of new search options to help locate and report on your data. Alongside existing export functionality, you can now also create and save powerful custom Excel export templates for immediate or future use.

The RoomBoss Square integration has been upgraded this week with an update to the new Payments API. No action is required for accounts using Square; and all Guest Intranet payment links have been automatically migrated to use the slick, mobile-friendly web UI. Square is just one of the many payment gateways available to RoomBoss users—to find out more, or for a list of supported gateways, visit our Help Site.

Improvements to our integration with SKIDATA. We’ve improved the speed when checking whether a booking has been synced from RB to SKIDATA, and whether the guest has picked up their lift pass. Improvements to our integration with Rentals United, a popular channel management solution for vacation rental properties. Bug fixes and performance enhancements.

Released a new feature for our B2C booking engines. It’s now possible to make it mandatory for your customers to enter their names using the alphabet as opposed to using kanji. Improvement to the performance of the Housekeeping Report for users who have hundreds of rooms and/or who wish to estimate how busy future housekeeping will be over a large number of future dates. Various performance enhancements.

Until now it’s been possible to set a Strategy at the account level that determines how invoices are automatically created, and unpaid bookings automatically cancelled. Now you can now create additional Strategies and link a Strategy to a Rate Plan. For example to establish different automated policies for guests who book a discounted, non-refundable Rate Plan versus those who book a more expensive and flexible Rate Plan. Make use of the minimum nights and other criteria of the Rate Plan to more precisely control how automatic generation of invoices and automatic cancellation occurs. Your existing Strategy is still in effect so there is no need to take any immediate action. To take advantage of this new feature you can access the new page in your account or browse documentation for more information.