Keep up-to-date with the latest system releases, RoomBoss news & team updates.
ROOMBOSS at Leisure Japan 2024: Showcasing Innovative Solutions for the Leisure Industry
The ROOMBOSS team was thrilled to join SKIDATA’s booth at Leisure Japan 2024, Japan’s premier event for the theme park, outdoor, and leisure industries, held from Oct 16–18 at Tokyo Big Sight.
ROOMBOSS provides powerful systems to support the sales, operations, and management needs of activity service providers, and we were proud to showcase our ECS and POS solutions at the event. Thank you to everyone who visited our booth—we truly enjoyed connecting with industry professionals and sharing how our solutions can enhance business efficiency.
We look forward to participating in more events and continuing to share our latest advancements with you.
New “Simplified View” Option for Manual Guest Services Bookings
[POS] Connect Your POS to a Customer Display
We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions.
Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly.
For details on compatible displays and other information, please contact the ROOMBOSS support team.
[ECS/SSMS] New Guest Information Option in Customer Fields
We’re thrilled to introduce a new feature on the “Guest Fields” page that allows users to require guests to register the number of guests and provide details for each guest at the time of booking.
This feature ensures that all necessary information is collected from guests during the booking process. When used alongside product options and other Guest Fields settings, it helps users gather comprehensive guest information, improving accuracy and service delivery.
New Improved Method to Allow Customers to Add items to Their Booking Directly from the Customer Intranet
A new feature designed to simplify the booking process for your guests. Our latest update introduces a “BookingID” merge tag to the Rich Messages for the Customer Intranet. This addition allows guests to directly add items to their existing bookings with ease.
For example, guests who have made accommodation bookings can click on a merge tag-enabled link from their Customer Intranet page. This link directs them to the guest service booking page, where they can effortlessly add services or additional items to their reservation package.
For detailed setup instructions, please contact us. We’re here to assist you in making the most of this new functionality.
Welcoming Our New ECS User: A-Go Outdoors
Located in southeastern Kyūshū on Japan’s Pacific coast, Miyazaki is a haven for those seeking sun, sea, and nature. Blessed with abundant sunshine and stunning beaches, this idyllic destination attracts visitors eager to indulge in a variety of outdoor activities.
We are thrilled to introduce A-Go Camp, the latest user of our ECS! A-Go Camp offers English immersion summer camp programs for primary school children from around the globe, all set in the picturesque island of Aoshima, Miyazaki. Young learners not only get to explore the great outdoors but also have the unique opportunity to interact with different cultures, fostering a truly global perspective.
We are extremely proud to support A-Go Camp in their mission to create enriching and memorable experiences for children. We look forward to a fruitful partnership with the A-Go Camp team as they continue to inspire and educate the next generation.
A-Go Camp: https://a-go-outdoors.com/en/
Supporting Niseko Area Mountain Bike Association
The mission of Niseko Area Mountain Bike Association (NAMBA) is to grow and unify the Niseko area mountain bike community towards the common goals of creating, enhancing, maintaining, and protecting great places to ride in Niseko and the surrounding area.
NAMBA is building sustainable trails that are accessible for all levels and ages to enjoy, such as the free and public Twin Peaks Bike Park. It advocates for and encourages all forms of mountain biking within the community through various events, races, group rides, and more, ensuring everyone can participate and have fun.
RoomBoss is proud to support the local mountain biking community and help boost Niseko area’s green season tourism through NAMBA.
Niseko Area Mountain Bike Association (NAMBA): https://namba.ngo
Hirafu Festival 2024
From August 23 to August 24, the Hirafu Festival—a beloved summer tradition in Niseko—returns. We at RoomBoss are thrilled to sponsor this vibrant event, bringing together locals and visitors for a weekend of fun and festivity.
The festival will feature popular restaurants from the Niseko area, setting up stalls to offer delicious local cuisine. Attendees can look forward to a variety of events that cater to all ages. Highlights include:
- Mochi Throwing: Participate in this traditional activity with a chance to win prizes.
- Shooting Games (Shateki): Test your aim in these authentic shooting games that captivate adults and children alike.
- Chanbara Battles: Engage in exciting sword-fighting duels.
Additionally, enjoy live music and performances by talented local artists throughout the event. (Keep an eye out—you might even spot some RoomBoss team members joining in the fun!)
No festival would be complete without a spectacular finale. The Hirafu Festival will conclude with a powerful Yotei Taiko drum performance and a breathtaking fireworks display, lighting up the night sky in celebration.
RoomBoss is honored to support this cherished local event, and we can’t wait to experience the joy and excitement of the Hirafu Festival with everyone.