A big thank you to everyone who stopped by our Niseko office for a spooky trick-or-treat tour!

We had a fantastic time welcoming all the little ghosts, goblins, and monsters, and sharing in the Halloween fun with you. We hope everyone enjoyed the treats and the festive spirit as much as we did!

The ROOMBOSS team was thrilled to join SKIDATA’s booth at Leisure Japan 2024, Japan’s premier event for the theme park, outdoor, and leisure industries, held from Oct 16–18 at Tokyo Big Sight.
ROOMBOSS provides powerful systems to support the sales, operations, and management needs of activity service providers, and we were proud to showcase our ECS and POS solutions at the event. Thank you to everyone who visited our booth—we truly enjoyed connecting with industry professionals and sharing how our solutions can enhance business efficiency.
We look forward to participating in more events and continuing to share our latest advancements with you.

We’ve added a new Super Admin role. It’s a quick and easy way to provide a user in your account with access to all system features, including management of other users.

Available on the Users page in RB.

We’ve launched a new Channel Manager Dashboard to easily monitor what room types and rate plans are connected to each OTA. It’s also possible to download the connection state as an Excel spreadsheet.

Coming next for the Channel Manager Dashboard is a feature to help manage the linking of rate plans with OTAs.

Set a Gap Management Policy that covers bookings received from your website, OTAs and travel agents.

A Gap Management Policy can automatically protect against small, hard-to-fill gaps. It can also be used to prevent check-out and check-in on the same day, for example to allow time for housekeeping.

Please refer to our Help Site for more information.

The Rates Audit Report provides a new way to view rates and occupancy across one or more properties. It generates an Excel download containing rates, restrictions and occupancy. See our Help Site for more information.

We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions.

Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly.

For details on compatible displays and other information, please contact the ROOMBOSS support team.