Set a Gap Management Policy that covers bookings received from your website, OTAs and travel agents. A Gap Management Policy can automatically protect against small, hard-to-fill gaps. It can also be used to prevent check-out and check-in on the same day, for example to allow time for housekeeping. Please refer to our Help Site for more information.

This exciting new feature can increase revenue while also helping customers to target services that suit their requirements. Up-selling: Based on rules that you control, customers can be encouraged to replace an item in their shopping cart with a higher-end version. Cross-selling: Also based on your rules, customers can be encouraged to add items that are related to or complement an item in their shopping cart. Please find more information available on our help site.  

The Rates Audit Report provides a new way to view rates and occupancy across one or more properties. It generates an Excel download containing rates, restrictions and occupancy. See our Help Site for more information.

It's all about speed and efficiency. With Simplified View, you can quickly select the Category and Type using a straightforward dropdown menu, bypassing the more detailed select menu with icons and descriptions. Simply, check the box at the top-right of the manual booking page to enable this new view. This efficient layout is perfect for the users and agents who are familiar with the products and want to minimize the time spent on each booking creation.

We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions. Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly. For details on compatible displays and other information, please contact the ROOMBOSS support team.

We're thrilled to introduce a new feature on the "Guest Fields" page that allows users to require guests to register the number of guests and provide details for each guest at the time of booking. This feature ensures that all necessary information is collected from guests during the booking process. When used alongside product options and other Guest Fields settings, it helps users gather comprehensive guest information, improving accuracy and service delivery.

A new feature designed to simplify the booking process for your guests. Our latest update introduces a "BookingID" merge tag to the Rich Messages for the Customer Intranet. This addition allows guests to directly add items to their existing bookings with ease. For example, guests who have made accommodation bookings can click on a merge tag-enabled link from their Customer Intranet page. This link directs them to the guest service booking page, where they can effortlessly add services or additional items to their reservation package. For detailed setup instructions, please contact us. We’re here to assist you in making the most of this new functionality.

Located in southeastern Kyūshū on Japan's Pacific coast, Miyazaki is a haven for those seeking sun, sea, and nature. Blessed with abundant sunshine and stunning beaches, this idyllic destination attracts visitors eager to indulge in a variety of outdoor activities. We are thrilled to introduce A-Go Camp, the latest user of our ECS! A-Go Camp offers English immersion summer camp programs for primary school children from around the globe, all set in the picturesque island of Aoshima, Miyazaki. Young learners not only get to explore the great outdoors but also have the unique opportunity to interact with different cultures, fostering a truly global perspective. We are extremely proud to support A-Go Camp in their mission to create enriching and memorable experiences for children. We look forward to a fruitful partnership with the A-Go Camp team as they continue to inspire and educate the next generation. A-Go Camp: https://a-go-outdoors.com/en/