A new feature designed to simplify the booking process for your guests. Our latest update introduces a “BookingID” merge tag to the Rich Messages for the Customer Intranet. This addition allows guests to directly add items to their existing bookings with ease.

For example, guests who have made accommodation bookings can click on a merge tag-enabled link from their Customer Intranet page. This link directs them to the guest service booking page, where they can effortlessly add services or additional items to their reservation package.

For detailed setup instructions, please contact us. We’re here to assist you in making the most of this new functionality.

Located in southeastern Kyūshū on Japan’s Pacific coast, Miyazaki is a haven for those seeking sun, sea, and nature. Blessed with abundant sunshine and stunning beaches, this idyllic destination attracts visitors eager to indulge in a variety of outdoor activities.

We are thrilled to introduce A-Go Camp, the latest user of our ECS! A-Go Camp offers English immersion summer camp programs for primary school children from around the globe, all set in the picturesque island of Aoshima, Miyazaki. Young learners not only get to explore the great outdoors but also have the unique opportunity to interact with different cultures, fostering a truly global perspective.

We are extremely proud to support A-Go Camp in their mission to create enriching and memorable experiences for children. We look forward to a fruitful partnership with the A-Go Camp team as they continue to inspire and educate the next generation.

A-Go Camp: https://a-go-outdoors.com/en/

The mission of Niseko Area Mountain Bike Association (NAMBA) is to grow and unify the Niseko area mountain bike community towards the common goals of creating, enhancing, maintaining, and protecting great places to ride in Niseko and the surrounding area.

NAMBA is building sustainable trails that are accessible for all levels and ages to enjoy, such as the free and public Twin Peaks Bike Park. It advocates for and encourages all forms of mountain biking within the community through various events, races, group rides, and more, ensuring everyone can participate and have fun.

RoomBoss is proud to support the local mountain biking community and help boost Niseko area’s green season tourism through NAMBA.

Niseko Area Mountain Bike Association (NAMBA): https://namba.ngo

Serenely situated at an altitude of over 1,400 meters, Shirakaba Resort boasts a stunning location next to the idyllic Lake Shirakaba in Nagano, Japan.

This picturesque resort offers a variety of attractions and activities for every season, including the Ikenotaira amusement park, “Family Land.”

As one of RoomBoss’s latest users, Ikenotaira enhances their operational efficiency using the RB ECS and point-of-sale (POS) systems, which help to streamline sales and ticket collection through easy online and in-person purchasing processes, and robust multi-location ticket printer integration.

We’re extremely proud to be supporting Shirakaba Resort, and look foward to working closely with the Ikenotaira team long into the future!

Last week’s Niseko Classic 2024 marked the 11th event of its name—and the 9th year since it became an official UCI Gran Fondo World Series qualifier event.

This year’s 150km and 80km flagship racers had to show even more resilience and technical skill in their battle against gravity and the elements; tackling the Classic’s winding climbs, speedy descents and historically rare bouts of inclement weather, amidst another incredible turnout for Niseko’s premier summer sporting event.

RoomBoss is once again proud to have been a sponsor of the Niseko Classic, which proved to be another resounding success this year!

Great passion and determination was demonstrated by all involved, with ever-impressive riders, a fantastic spectator showing, and incredible local support—all tied together by an eclectic range of events, stalls and eateries for spectators and competitors alike to enjoy throughout the weekend.

As you may know, RB offers a POS for customer-facing sales. Our POS provides a quick and easy way to sell non-accommodation products and services. It’s integrated with Square Terminal for payments, and Epson thermal printers for receipts and tickets. Two exciting new POS features were released!

New Room Charge Functionality

In addition to charging by credit card etc, now PMS users are able to room charge.
Rooms that are checked-in can be selected for charging. Guest name(s) are displayed to help ensure the right room is charged.

POS-only User Role

It’s possible to provide a user with access only to POS (no access to other parts of the system). This can be appropriate in situations such as a hotel restaurant that’s operated by an external contractor. Our POS allows them to room charge, while avoiding access to any PMS functions.

As well as limiting a user to POS, it’s possible to limit which vendors they have access to. In the restaurant case, this allows charging for meals while preventing restaurant staff from purchasing ski lessons etc.