Ben brings a wealth of experience, having previously served as the head of a system development team for one of Niseko’s largest management companies. He has also worked as a Project Manager and Scrum Master for a team of 28 developers in Australia. With his deep understanding of ski tourism​ and tourism systems​, Ben is a perfect fit for our team. Outside of work, Ben is a proud father of two daughters and an avid snowboarder. He also enjoys basketball and is a movie enthusiast, particularly fond of Marvel Cinematic Universe films. We’re excited to have Ben on board and can’t wait to see the positive impact he’ll make on our projects and team. Welcome, Ben!

Within RB accounts, individual users can be created for each staff member with different permission levels, allowing administrators to control which system features each user can access. We are pleased to introduce a new user role: Charge to Token. This permission allows administrators to manage which users have the authority to charge guests using credit card tokens stored in the system. This new user role can be managed by Super Admin users from the Users page. For more details on credit card tokenisation, please visit the help site.

A big thank you to everyone who stopped by our Niseko office for a spooky trick-or-treat tour! We had a fantastic time welcoming all the little ghosts, goblins, and monsters, and sharing in the Halloween fun with you. We hope everyone enjoyed the treats and the festive spirit as much as we did!

The ROOMBOSS team was thrilled to join SKIDATA’s booth at Leisure Japan 2024, Japan's premier event for the theme park, outdoor, and leisure industries, held from Oct 16–18 at Tokyo Big Sight. ROOMBOSS provides powerful systems to support the sales, operations, and management needs of activity service providers, and we were proud to showcase our ECS and POS solutions at the event. Thank you to everyone who visited our booth—we truly enjoyed connecting with industry professionals and sharing how our solutions can enhance business efficiency. We look forward to participating in more events and continuing to share our latest advancements with you.

Within a ROOMBOSS account, in addition to the Account Master User created at the time of account setup, individual users can be created for each staff member with different permission levels. This allows businesses to control which features each user can access within the system. We’re excited to introduce a new user role: Super Admin. Users assigned this role will have the same level of access as the Account Master User, enabling them to configure all settings within the account. This new role can be assigned from the Users page in the system.