We’re excited to extend a big RoomBoss welcome to Shun, the latest member of our growing Client Success squad.

Prior to joining the RoomBoss team, Shun leveraged his business and communications skills at Amazon Web Services Japan, playing a role at the world’s leading cloud service provider.

During his free time, Shun has honed his communication and creative problem-solving skills to perfection as a veteran Dungeon Master, and can often be found crafting new questlines for his three-year long ongoing Dungeons & Dragons campaign.

His creativity and adaptability go beyond the dice rolls, allowing him to provide seamless insight and front-line support—no matter what our users encounter.

With such a diverse background and unique approach to looking at problems, we can’t wait to see what else you’ll bring to the table—welcome to the team, Shun!

Flywire is now supported by RoomBoss Widget Payments, making it quick & easy for guests to make international payments—without ever leaving the booking engine.

Once enabled and a booking is made, Book and Pay guests are immediately presented with a “Pay Now” button, allowing them to choose from a variety of payment methods (including card and bank-transfer) via the Flywire checkout screen.

As with all Flywire payments, Card Tokenisation is also supported, allowing you to securely authorise payment methods for future use when the Save Customer & Card setting is enabled.

Widget Payments are available for Accommodation Booking Engines using Flywire and Stripe—contact us at support@roomboss.com for more information, or for assistance getting started.

The new “Staying” column on our PMS Room Status page allows users to quickly see whether a room is occupied or vacant at a glance.

The “Staying” column also provides detailed information about the current or upcoming booking for each room, including the booking ID, check-in and check-out dates, and the current check-in status. This feature is designed to assist accommodation staff in making informed decisions about accepting walk-in guests, thereby improving efficiency and enhancing the guest experience.

It is now possible for the account Admin User and users who have been granted the new Rate Restrictions Override role to select any rate plan on a booking—even when restrictions such as minimum days to check-in are not met.

For these users, the system will now show all rate plans, regardless of restrictions, when:

• Selecting rate plans when making or editing bookings
• Viewing rate plans on the Search & Quote page
• Viewing rate plans on the Price Calculator page

To grant users this role, navigate to the Users page, edit the user you wish to update, and add the Rate Restrictions Override role.

Two exciting new ECS features providing enhanced control of vendor & product settings were released this week!

Hide Product Options from Agents & Direct Customers

Accessible by editing a product on the Product Details screen, the new setting allows you to designate specific Product Options as “Hidden”.

When checked, the product option will be visible only for bookings made inside your account, and will not show to agents or direct customers.

Per-Vendor Invoice Strategies

Where previously all ECS/SSMS vendors within an account shared a single set of rules, users are are now able to define Invoice Strategies on a per-vendor basis, allowing fine-grained control of Invoice & Cancellation Policies between vendors.

To use a new strategy for an ECS/SSMS vendor, simply create a strategy via Invoicing & Cancellation Strategy, then navigate to the Policy tab in the Product Details page. Select the newly created strategy in the Override Invoicing & Cancellation Strategy section, and save.

Once a new booking comes in for this vendor, the invoice will be automatically created by the selected strategy.  When no specific strategy is selected in the Policy tab, the Default invoicing strategy will apply.

Appi Kogen Ski Resort’s official ski school, APPI Ski & Snowboard School now uses the RoomBoss SSMS to manage their lessons and instructors.

Nestled in Iwate Prefecture in the Tohoku region, Appi Kogen Ski Resort  stands out as one of the premier winter destinations in Japan. Blessed with pristine powder snow and ample snowfall, visitors can enjoy winter sports from December through early May on the vast ski areas that stretch across two mountains—accessible via seven lifts, including a gondola.

APPI Ski & Snowboard School offers lessons tailored to all ages and skill levels, with options for both private and group lessons. 

After lessons, guests often unwind at one of the region’s largest hot springs, “Shirakaba no Yu”, conveniently located within the resort—making it the perfect place to relax and rejuvenate after a day on the slopes.

We are proud to be the Snowsports Management solutions provider for such a premier ski school, and look forward to working with the APPI team moving forwards.

APPI Resort: https://www.appi-japan.com

Two new reporting tabs have been added to Booking Statistics Report II, providing additional insight into active bookings falling within a specified period.

Resource Totals
View sales volume and revenue by resource—such as individual Room (PMS) or Ski Instructor (SSMS).

Vendor by Date
View a breakdown of daily items sold, pax, and revenue by vendor.

Further improvements include the addition of vendor columns added to Category, Product, and Resource tables, and other quality-of-life tweaks to both the report and excel downloads.

To access the newly updated Booking Statistics Report II, click here.