It's now possible to give customers two options to pay online for your services. For example, pair options such as Flywire (where customers pay in their currency) and Stripe (where customers pay in your currency). More information is available on our help site.

We've launched a new Channel Manager Dashboard to easily monitor what room types and rate plans are connected to each OTA. It's also possible to download the connection state as an Excel spreadsheet. Coming next for the Channel Manager Dashboard is a feature to help manage the linking of rate plans with OTAs.

Set a Gap Management Policy that covers bookings received from your website, OTAs and travel agents. A Gap Management Policy can automatically protect against small, hard-to-fill gaps. It can also be used to prevent check-out and check-in on the same day, for example to allow time for housekeeping. Please refer to our Help Site for more information.

This exciting new feature can increase revenue while also helping customers to target services that suit their requirements. Up-selling: Based on rules that you control, customers can be encouraged to replace an item in their shopping cart with a higher-end version. Cross-selling: Also based on your rules, customers can be encouraged to add items that are related to or complement an item in their shopping cart. Please find more information available on our help site.  

The Rates Audit Report provides a new way to view rates and occupancy across one or more properties. It generates an Excel download containing rates, restrictions and occupancy. See our Help Site for more information.

We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions. Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly. For details on compatible displays and other information, please contact the ROOMBOSS support team.