News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

Sapporo Team Night Out

Sapporo Team Night Out

Last Friday, the RB Sapporo team had our very first team dinner and indulged in the local specialty known as “shime parfait”. In Sapporo’s vibrant nightlife scene, this delicacy marks the perfect conclusion to an evening of fun.

Following a delectable feast of Yakitori and beer, we ventured to a shime-parfait cafe called “Sinner”, conveniently located just a minute’s stroll from Hosui-Susukino station Exit 1. Here, amidst laughter and camaraderie, we savored our very first “shime parfait,” toasting to the opening of the new Sapporo office and the memorable evening we had shared.

[TRUST] Journal Entry & Reporting Enhancements

[TRUST] Journal Entry & Reporting Enhancements

This week saw the release of some exciting new features for RoomBoss Trust:

Automatically Distribute Journal Entries Across Multiple Ownerships

It is now possible to automatically distribute credits / debits across all the units in a Vendor, Room Type or a Pool, from a single entry in the upload.
Distribution can be equal across all ownerships, or set in the system based on entitlements.

Find out more about Journal Entry Uploads here.

Indicate Owner Bookings On Future Booked Dates

You are now able to set a colour and text to indicate which bookings are for owner booking segments in the future held dates area, allowing viewers to easily distinguish between Owner stays and standard bookings.

Forecast Future Manager And Owner Revenue

The new Journal Entries Report (Forecast) generates journal entries based on bookings checking out for a selected period and trust contract mappings.
This feature can be used for projection of income for future periods, or reporting of income for a period on a accrual basis.

To access the new report, log in and navigate here.

[ECS/SSMS] Upgraded Price & Commission Adjustment Pages

[ECS/SSMS] Upgraded Price & Commission Adjustment Pages

This week sees the release of the newly upgraded Price Adjustment and Commission Adjustment pages, available for all Non-Accommodation vendors.

Price Adjustment is used to manage context-dependent price changes, such as temporary specials; tweaking prices for short or long duration services; or applying fixed amounts to a service to cover delivery or other costs.

Commission Adjustment can be used to view and manage Agent Commission adjustments, enabling you to apply percentage changes depending on the agent, service, booking date or delivery period.

Both pages feature a variety of improvements, including:

  • A new modern, mobile-friendly UI
  • Powerful new filters allowing you to quickly locate adjustments based on Name, Services Covered, Booking Source, Discount Code, and adjustment date.
  • UX enhancements like the time-saving Bulk Delete feature, allowing deletion of multiple adjustments at once.

More information about Price Adjustments can be found on our Help Site.

[TRUST] Book Owner Stays via Owner Statements

[TRUST] Book Owner Stays via Owner Statements

Owner Bookings & Availability Calendar
It is now possible to allow owners to book stays in their properties via their Owner Statements. Once enabled, owners will see a calendar with available dates and be able to make bookings.

Find out more about Allowing Booking via Trust Owner Statements.

Display Owner Contact Email Address
The Owner Contact email address managed via Edit Account Details can be included on emails when an owner makes a booking, and displayed on the Owner Statement as a contact point for owner queries.

[PMS] Hybrid Channel Management with Neppan

It’s now possible to set Neppan as a channel within RB Channel Manager. This allows a hybrid approach to maximize the number of channels while minimizing the amount of manual settings required.

  • Use RB to directly connect to international OTAs. Featuring automated syncing of availability, rates, restrictions, gap management policies and bookings.
  • Use Neppan to cover Japanese OTAs. RB automatically syncs availability and bookings with Neppan. Rates and restrictions for Japanese OTAs are manually set within Neppan.
Upgraded Tasks Page

Upgraded Tasks Page

The newly enhanced Tasks page is now available, featuring a brand-new UI and a whole host of upgrades & improvements to the original, including:

  • Custom Date Range: View tasks due, completed or abandoned within a specific or open-ended period.
  • Bulk Updates: Select multiple tasks and mark them as complete, incomplete, or abandoned in one click.
  • Multi Filters: Filter tasks by one or more activities, vendors, and/or users.
  • Negative Filters: Quickly discover which tasks have not been assigned to a user; or have yet to be associated with a vendor or activity.
  • Task Downloads: Generate & download task reports based on your current search criteria.

To check out the new Tasks page for yourself, log in and navigate here.

System Updates

System Updates

Feature Enhancements

Released new versions of the Tasks & Users pages with enhanced UIs and a variety of new & improved features.

Compulsory Free Text Product Options

Text Input product options can now be marked as compulsory, useful for collecting required details or preferences for specific products as a booking is made.

To edit product options, simply navigate to the Products & Services via the Product Details page.

[PMS] Additional Details added to Housekeeping Reports

Booking & Guest Segments are now visible on both Housekeeping HQ and Housekeeping Report task lists and report downloads.

The Housekeeping HQ dashboard can be used to view daily housekeeping tasks & quickly update statuses when completed; while the Housekeeping Report generates a comprehensive report of housekeeping tasks for a specified period.

System Updates

System Updates

This week saw the release of a range of improvements across the RoomBoss ecosystem, including UX enhancements for the Rate Calendars and Rate Periods pages, and a number of quality-of-life updates to the RB Freshsales CRM integration.